Greenbank Hotel

A very friendly, helpful welcome from Reception on arrival and great assistance from the porters. There are small lifts to the upper floors. We had a lovely sea view double room with a small seating area in the window. Very clean and well presented with plentiful tea/coffee making facilities. Bathroom very clean with soft towels and towel robes. Plenty of storage for clothes etc. Excellent breakfasts (The Greenbank Grill was great) and dinner, also we had a fab Sunday Lunch at the Waters Edge restaurant. Waiting staff friendly and attentive but not intrusive. Very useful Working Boat pub on the quay. We had one small issue with the shower which was sorted immediately. The Greenbank is about a 15 minute easily walkable distance from the centre of Falmouth. The National Maritime Museum is worth a visit. This was the Falmouth International Sea Shanty Festival weekend which was very busy, so we pre-booked guaranteed parking at the hotel (additional fee for this) which meant we didn't need to worry about parking. The staff were amazingly professional and nothing was too much trouble. We wish we could highlight staff names, but they were all fantastic.

Lovely rooms , comfortable beds , lovely sea view in the family room , Staff all very accommodating and helpful, lovely bar downstairs from the hotel , where we had a great meal in the evening. Breakfast was delicious, but had to wait a while , to get served ! Would prefer continental self service ,and then for hot food orders to be taken by waitress order. As we had our fruit and cereal (starters) , and before we had finished our hot breakfast turned up !! All felt a bit rushed !! Which was a shame as the breakfast itself was very tasty ! Other than that we couldn’t fault our stay , would definitely visit again , a beautiful hotel with gorgeous views and lovely staff .😄

I thought the hotel staff were very accomodating and despite booking an inland view room to keep costs down we were given a room with a beautiful Seaview and they gave our dogs a lovely little bowl with treats and a ball which was a nice touch. The room was also well stocked with tea and coffee of various types and the decor was in keeping with being by the sea! Great to have a bath and seperate shower. Breakfast was lovely and the desserts and drinks we had the night before were very good.

The staff throughout were some of the most friendly, helpful professionals I’ve experienced in a hotel and I’ve travelled extensively for years. The breakfast was wonderful; very tasty and what views of the harbour. The bar downstairs again excellent food, well made and served drinks and the view was amazing. Reception couldn’t be better and please relay my appreciation to them. Many thing we liked but great that so many visitors were allowed to bring their dog into the hotel.

Incredible staff, particularly head Porter, Tom, who consistently went above and beyond to help out and was a joy to chat to. Lovely bloke, who really helped to make the stay special. All staff were very pleasant, though. Food was exceptional. Location was beautiful Views of the harbour from room were sensational